Customer Service Rep
Respond to customer's concerns with accurate and complete information while maintaining a friendly, personalized tone. Communicate questions, concerns, and recognition to your team lead, supervisor, or manager on an as needed basis. Be proactive, personable, flexible, and respond positively to the challenges of a dynamic work environment. Track personal Metrics (i.e., Productivity, Customer Satisfaction and Quality), identify areas that need improvement, initiate own ideas for improvement and ask for tips and coaching where needed. Exhibit excellent customer support skills and online site and...
29-07-2014 - jobs4jobs.com