Customer service representative and technical support representative
Manila - Experienced
Taguig – Customer Service Consultants for an Online payment facility Responsibilities Respond to customer email with accurate and complete information while maintaining a friendly, personalized tone. Communicate questions, concerns, and recognition to your team lead, supervisor, or manager on an as needed basis. Be proactive, personable, flexible, and respond positively to the challenges of a dynamic work environment. Track personal Metrics (i.e., Productivity, Customer Satisfaction and Quality), identify areas that need improvement, initiate own ideas for improvement and ask for tips and...
22-04-2014 - jobs4jobs.com